In this case, the only you can do is to ask for assistance of a professional staff. If the problem with the QBO file has not been solved, it may be due to the fact that in this case there is also another rare problem with the QBO file. And if you're currently using QuickBooks desktop software, you can also import your historical financial data, so you can start right where you left off. If you are sure that all of these reasons do not exist in your case (or have already been eliminated), the QBO file should operate with your programs without any problem. Switching to QuickBooks online accounting is simpleQuickBooks Online imports your existing customer contacts from Microsoft Excel, Outlook, or Gmail. Drivers of equipment used by the computer to open a QBO file are out of date.The computer does not have enough hardware resources to cope with the opening of the QBO file.The QBO file which is being opened is infected with an undesirable malware.Incomplete installation of an application that supports the QBO format.Accidental deletion of the description of the QBO from the Windows registry.
There may be other problems that also block our ability to operate the QuickBooks Online Bank Statement Format file.
The inability to open and operate the QBO file does not necessarily mean that you do not have an appropriate software installed on your computer.
Possible problems with the QBO format files